Welcome to my little corner of the Web.
Here you’ll find a potpourri of ideas, explorations, ruminations, and explanations of the things that capture my interest. I make no promises as to the veracity of my words, only that they are what I believe at the moment I wrote them.
Had someone told me on the day of my high school graduation in 1977 that I would one day be an academic, in possession of a doctoral degree and teaching at the university level, I’d have warned them that whatever they were smoking was muddling their brain. Yet, here I am, forty years later, in possession of not one, but two master’s degrees, and a doctorate, teaching at a university. How did that happen?
I love to read and love to learn, so it is no suprise that one of my favorite pastimes is to wander through bookstores. I love perusing the titles, skimming a few pages of those that interest me and maybe marking a few to add to my reading list. It’s a habit I developed probably thirty years ago.
One of the subject areas I generally skim is the business management section. Learning about management styles and techniques is interesting and informative. Last fall, however, as I was skimming titles, I had an epihany. As I skimmed the titles I became aware of just how many titles purported to embue the reader with “the one thing” that they could do to be the best leader, the best manager, to build the most successful company, and … well, you get the idea. As I looked further, I found books of similar types in other subject areas. It seems that everyone one is looking for the ONE THING that gives them an advantagse. The problem was that in skimming the books it quickly became apparent that the “one thing” differed from book to book.
Virtually all businesses today are concerned about how the public perceives them. They recognize – and rightfully so, in my opinion – that customers who have a positive experience, who receive great service, or receive quality, tasty foods are more likely to be repeat customers. They also know that customers who have a poor experience are just as unlikely to return. Thus, measuring the customer experience by asking the customer to complete a survey of their experience is an important means for getting information on how well the company is doing in meeting the customers’ needs and expectations. I’m not sure all managers understand the value of the survey and the need for accurate feedback.
I’ve had several technology projects running for a while now and thought it was time for an update.
Back in February I set up a Nextcloud server and incorporated OnlyOffice. The concepts are pretty cool, but I have abandoned both of those projects. In all honesty, having completed my dissertation, I write so little that requires a word processor that I’ve not yet found a need for OnlyOffice. And when I do need such services, I have LibreOffice available on all of my computers. MS Office is on its way out since I no longer need to power of a word processor for my writing and my licenses are beginning to expire. (I still have a couple of licenses that will be expiring soon.)
Throughout my junior high years I was a huge science fiction fan. One of my favorite authors of the time was Isaac Asimov. I was quite surprised to learn that Asimov not only wrote science fiction but had also penned books, short stories, and essays that ranged from religion (Guide to the Bible), chemistry (he was educated as a biochemist), engineering, and the list goes on. This realization intially confused me. How could a science fiction writer be so bold as to write on so many different topics? How could he know enough in each of those fields to qualify himself to write books on them? It would be many years before I encountered the term “polymath”, but surely Asimov earned the title.